Challenges and Successes of E-Government Development in Developing Countries: A Theoretical Review of the Literature



Electronic government(e-Gov) is the innovation of the 21st century. This is because many governments around the globe are reforming their service delivery system via the use of Information and Communications Technologies (ICTs) to attain greater efficiency in public sector. The potential benefits of eGov were echoed by stakeholder and supranational bodies like United Nations, World Bank, International Monetary Fund, just to name a few. Developed countries have started reaping the fruit of ICTs in government service delivery while developing nations are stagnant with structural and sustainable failures of information systems in general. However, this study argued that some success stories are registered with regards to e-Service delivery in some developing countries and lesson needs to be learn from it—Singapore, Egypt andChile can best this argument. Using explanatory method, data has been collected for this study from secondary sources.


Keywords: e-Government, Developing countries, e-Readiness, Information and Communications Technologies


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By: Malang B.S. Bojang Department of Political Science and Public Administration, Kocaeli University, Turkey

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